Done-for-you service
Your AI knowledge base,
built for you in 30 days
We turn your tickets, docs, and tribal knowledge into a structured knowledge base that deflects tickets, speeds up onboarding, and powers your AI tools.
Three ways to get there
From do-it-yourself software to a fully managed build.
Do it yourself
NeuraWrite subscription
$29/mo
- AI drafting that shows its work
- Knowledge base templates
- Structure and style guides
- Export to any help center
Done with you
Audit, templates, and training
$750 one-time
- Full documentation audit
- Custom article templates
- Prioritized content roadmap
- 2-hour team training session
Prefer to talk first? Book a fit call below.
Done for you
Full knowledge base build
Custom
- We mine your tickets, docs, and Slack
- Polished, structured articles scoped to your stack
- AI-assistant-ready formatting
- Live in your help center on an agreed timeline
- Reviewed by Knowledgebase Specialists, not just AI
- Optional ongoing upkeep after handoff
Scoped and priced on the fit call, tailored plans, not a fixed package.
How it works
Under two hours of your team's time, start to finish.
Fit call
15 minutes. We scope your doc sources and ticket volume, and confirm we can help.
Knowledge mining
Async intake: we pull from tickets, existing docs, Slack threads, and recordings.
Build and review
Articles drafted in NeuraWrite, structured for AI retrieval, and reviewed by our Knowledgebase Specialists.
Handoff
Delivered live in your help center (or hosted by us), with your team trained to keep it current.
Built by Knowledgebase Specialists, powered by NeuraWrite
Our team brings 7+ years of IT support and system administration experience, managing 300+ endpoints, supporting 200+ remote users, and authoring 65+ knowledge base articles. Every knowledge base we ship gets that same rigor.
Common questions
Find out if it's a fit in 15 minutes
No pitch deck, no commitment. We'll scope your docs and tell you honestly what you need. Custom builds are quoted on this call, not sold as a fixed package.